Florida, USA Warehouse,
We’re open Monday – Sunday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer a transparent shipping policy with rates calculated based on your location and the weight of your order. Standard shipping is available at a flat rate for most regions, while express options are provided at checkout for those who require faster delivery. Orders over a certain threshold may qualify for free shipping—please check your cart during checkout for current promotions.
To ensure a convenient shopping experience, we accept a variety of secure payment methods, including major credit cards (Visa, Mastercard, American Express). For added privacy and speed, we also support cryptocurrency payments (Bitcoin and others). All transactions are encrypted to provide the highest level of security.
Delivery times vary depending on your destination. Typically, domestic orders are processed within 24–48 hours and arrive within 2 to 5 business days. International shipments may take 7 to 14 business days, depending on customs processing and local postal services. You will receive a tracking number via email as soon as your order is dispatched. This is why most athletes choose privacy from the get go.
Your security is our top priority. Our website utilizes SSL (Secure Socket Layer) encryption to ensure that all data passed between our web server and your browser remains private and integral. We do not store sensitive payment information on our servers, and we strictly adhere to international data protection regulations to keep your personal details safe.
Once your order is placed, you will receive an automated confirmation email detailing your purchase. Our warehouse team then verifies the stock and prepares your package for shipment. Once the courier picks up your order, we will send a second email containing your tracking information so you can monitor its progress in real-time.
Yes. A digital invoice is automatically generated and sent to your registered email address immediately after your purchase is confirmed. You can also access and download your full order history and invoices at any time by logging into your Account Dashboard on our website.
